How Cinépolis India Transformed Multiplex Maintenance with a Cloud-Based Facility Management Solution
Cinépolis India, a subsidiary of the global cinema chain Cinépolis International headquartered in Morelia, Mexico, operates more than 70 multiplexes with hundreds of screens across India. While the company had digitized many of its operations, the maintenance division continued to rely on traditional ticket processes – leading to delays, inefficiencies, and operational challenges. For a business where every minute counts, unresolved maintenance issues could mean cancelled shows, revenue loss, and a poor customer experience. Cinépolis needed a modern, cloud-based maintenance management system (MMS) that could efficiently manage both breakdown management and preventive maintenance. That’s when Bito Technologies partnered with Cinépolis India to design a customized cinema maintenance software that streamlined operations and ensured uninterrupted entertainment for millions of moviegoers.
Download Full Story