5 Best Reasons
to Have a SFA Solution
Targets & Management
Monitoring of Targets Assigned and Status of Targets achieved.
Centralize Leave & Attendance
Centralize leave and attendance management by Mobile App, Biometric or manual marking
Customer Satisfaction
A better way of customer satisfaction by Support ticket system and real time information of support, order and replacement status
Product Catalogue
Centralized library of products with real time updates of prices and all information
Sales Team Management
Complete Management of sales team, targets, sales activities and DCR reporting
Company Calendar
25%
More Efficiency in Sales Employees by Monthly Planning & Sales Tools
A Perfect Tool for sales employees because they got all following features
- Company zone wise & region wise holidays and activities
- Activities on office level
- Company Meetings
- Customer Appointments
- Sales & activity reminders.
Centralize Attendance
100%
Real Time Attendance With GPS Locations
Centralized Attendance Management system
- Employees can mark attendance by Mobile App, Office biometric, Upload Excel & Manual Marking.
- Leave Application and Approval System
- Leave Status Management
- Full Facility of defining Employee timings, Week off leave structure & many more.
DCR Reporting
40%
More Efficiency in Sales Employees by Monthly Planning & Sales Tools
A Perfect Tool for sales employees because they got all following features
- Daily route plan and out Station visits
- Each customer visit with image and GPS location
- Can Add enquiries and add follow ups.
- Check own Daily attendance
- Facility to check customers missed for calling or visit.
- Direct Communication with customers through email & WhatsApp.
Targets & Achievements
100%
Real time monitoring of target status of employees.
When team can see the target status live they perform better to achieve more.
- Employee Monthly, quarterly, yearly target achievement status.
- Product wise target assignment & Achievement status
- Manager self and team performance status.
- Various DSS reports in company level.
Asset & Equipment Monitoring
Track all Equipments sold to customer and the complete history of service, part replacement & Buy back etc.
Centralized Attendance Management system
- Update Installation details.
- Generate installation report from system
- Manage warranty & Guarantee period.
- Tracking of equipment service and support provided.
Service & Support
50%
More customer efficiency and work performance in Application or Service/Support Team
Manage Support Tickets
- Customer login to raise a service or support request.
- Through online or Physical visit issue can be resolved.
- Tickets and problem can be prioritized based on High, Medium & Low
- Support Call recording facility.
Service, Warranty & Parts Replacement Management
- Auto alerts for due service.
- Record of parts replaced.
- GPS based recording of all information related to break down visit or normal service visit
Service, Warranty & Parts Replacement Management
- Auto alerts for due service.
- Record of parts replaced.
- GPS based recording of all information related to break down visit or normal service visit
A Real Cloud Based ERP
100% Customer Satisfaction
From Bito Technologies
Add on modules for integration with other Departments
Transport & Logistics
Vehicle & Fleet Management
Driver Data Management
GPS location tracking
Secondary and Primary Logistics Information management
Manufacturing
Order Management
Raw Material Procurement
Product Status & Data Management
Bar Code and QR code Implementation
Stock Management
Palletize Normal/Cold Store Management
Dispatch Management
Export Documentation
HR Department
Recruitment Management
Employee Data & Document Management
Employee Attendance & Leave Management
Employee Payroll Management
Sales Team (SFA)Features Function
- Digital Product Catalogue & Product Information
- Customer MIS with GPS Locations
- Monthly Tour & Call Planning
- Digital DCR (Daily Call report) of Field Activities
- Lead & Enquiry Management
- Self Target View and Achievement status
- Status of Qualifying Incentives.
Applications & Features for Customers
Customer Service & Support Portal
E-Commerce Portal for Customer Purchase
E-Commerce Android & i-OS App for customer product Purchase
Customer IVRS Based & WhatsApp based Live support infrastructure Facility
Why Bito?
Bito delivers end to end IT solution for your requirement and ensure that it keep continue to evolve for organization future requirements.
Service, Warranty & Parts Replacement Management
- Highly Flexible and Customizable Applications
- 24X7 Service & Support
- More than 10 Years of Experience
- Latest Technology & Features
- Integration with other Software & Applications
- Auto alerts and AI based Applications
